FAQ

  • Q: How do I place an order?

    A: Browse the shop, add to cart, and check out — it’s that easy. You’ll get a confirmation email once your order is placed.

  • Q: How do I place an order?

    A: Easy — shop the collection, add your faves to your cart, and check out. Once you’re in, you’ll get a confirmation email so you know it’s real.

  • Q: When will my order ship?

    A: Most orders ship in 5–7 business days. As soon as it’s out the door, you’ll get tracking info so you can start refreshing your inbox.

  • Q: Do you ship internationally?

    A: Yes! Messy but iconic isn’t just U.S.-only — we ship worldwide. Shipping rates and times vary by location.

  • Q: What is your return policy?

    A: All sales are final (so choose wisely 💎). But if something shows up damaged or not what you ordered, email us and we’ll make it right.

  • Q: How do I access ebooks or guides?

    A: Once payment clears, you’ll get an email with your download link. Save it right away so you’ve got it forever.

  • Q: What does “Messy but Iconic” mean?

    A: It’s more than words — it’s a vibe. It means embracing your truth, your resilience, and your shine, even when life gets messy. Iconic is the energy, messy is the reality.

  • Q: How can I stay updated on new drops?

    A: Join the Renity Love Newsletter — you’ll get early access, exclusive discounts, and the tea on what’s coming next.